Category: Quality
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Pre-School
Tomorrow, Monday Nov 8 is the first session of the course I am taking on the Business and Economics of Space. The last few days I have been getting acquainted with the student portal and going through the onboarding process. Also, I have met my peers on this journey. What an impressive group of people…
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RAG London 2021
We are only a couple of days away from the Risk and Assurance Group (RAG) London 2021 Conference. I am beyond excited to be able to attend a live, in-person event after so many virtual conferences on Zoom during the COVID-19 pandemic The conference will cover revenue assurance, fraud management, cybersecurity, credit risk, billing accuracy,…
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MVNO – Provide Exceptional Customer Experience
In early January this year, Toronto-based Data On Tap received CRTC approval for its carrier brand “dotmobile” to become Canada’s first full Mobile Virtual Network Operator (MVNO). From their press release on Jan 8 dotmobile notes the following “Generally speaking, a Full MVNO operates essentially the same technology as a mobile network operator, but without…
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Global Telecom Fraud $92B
At AurorA, we pride ourselves on serving our customers premium quality voice termination services. One of the differentiators of the service offering is also fraud protection-as-a-service bundled into the product. Is telecom fraud a big enough issue to make this a compelling reason to trust AurorA with your voice traffic over the competition that offers…
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Least Corrupt Routing
LCR is no longer about Least Cost. Least Corrupt Routing provides better long term value. That was the theme of the presentaion that I made on Sept 16, 2020 at the Risk and Assurance Group (RAG) Americas Online Conference. The video is available for your viewing pleasure at https://vimeo.com/462621895
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RAG Americas Online: Sep 15-16
Coronavirus may have prevented RAG’s North American conference from being held at the offices of CenturyLink in Denver CO, but it will not stop us from running the biggest conference for telecoms risk professionals. Over 2,000 people from 93 countries watched RAG London Online in May (see my posts here and here) and we intend…