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Your Friend in Telecom
I write about telecom, space and finance
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Today I attended the Expo portion of the SecTor 2019 Conference. It was a bit of a stretch for me, and it got me out of my comfort zone as it was not part of the usual telecom or ISP…
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Global Internet Phenomena
It seems that each year that I went to the Canadian Telecom Summit, one of the highlights was Dave Caputo, the former CEO of Sandvine, giving a presentation with pearls of wisdom from their Global Internet Phenomena Report. That annual…
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Pumpkin Spice Telecom
Are you ready ? It’s here ! Pumpkin Spice Telecom Nothing says home like the delicious aroma of pumpkin spice. So we have introduced Pumpkin Spice telecom ! Call your family; call your mom; call your friends from school. Surprise…
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Eat your own Dogfood
What is the best way to know your customer’s needs ? Over the years I have developed very close ties with my customers. I like to say that at AurorA and Amitel I do business with “Friends and Family”. The…
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Why do you hate your service provider ?
Here is a fun experiment; Google industries or companies with the worst customer service. Any guesses at what industry comes out on top ? Outside of government, telecommunications leads by an overwhelming margin with an Ipsos survey in 2018 having…
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Co-Location versus the Cloud
Have you ever wondered “What exactly is Colocation” The short answer is that a colocation centre is a data centre that provides shared space for network storage and interconnection. Rather than trying to build your own on-site facility to house…
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