Category: Quality
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AurorA guests on RAG-TV
On Wednesday, June 17, 2020 I had the honour of appearing on the opening episode of Season 2 of RAG-TV, the online streaming show of the Risk and Assurance Group. Their virtual conference in May was seen by over 2,000 telecom industry pros in over 93 countries ! Read more about that here and here.…
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RAG London Online: May 13-14, 2020
Today was the first day of the Risk and Assurance Group (RAG) London conference. Due to the ongoing global pandemic it was turned into a virtual online conference. The sessions began at 7:30 AM London time (2:30 AM in Waterloo, eek !) but I listened to the whole event from start to finish. The conference…
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RAG – Risk and Assurance Group
You may have noticed a new logo on our home page and footer. AurorA, more specifically Timo, is a member of RAG, the Risk and Assurance Group. I joined RAG back in June, 2019 after attending their conference in Toronto held at Telus Harbour. I wrote about that experience here. RAG can be described as…
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2020 Redux
Back in early January, I wrote a post on my 2020 vision where I focused on a few topics I thought would be of importance in the New Year. My goal was to avoid the dreaded Top 10 list of predictions by providing more substance. Back then we were all quite innocent and unprepared to…
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Calling Line ID
A premium, high quality international carrier endeavours to always pass true calling line ID. The importance of this cannot be understated in this era of increased telecom fraud. Voice calls have always attracted hackers, cheats, hoaxers and swindlers. Telephony frauds can range from the use of grey routes and CLID manipulation to Wangiri (one ring)…
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Origin Based Pricing
Wholesale telecom used to be simple. There was one rate per minute to call a country overseas from Canada. Then deregulation and liberalization came in the late 1990’s and early 2000’s and competition came to international telecom. We saw rates broken out for large cities within countries; then cellular came and we had breakouts for…