RAG – Risk and Assurance Group

You may have noticed a new logo on our home page and footer. AurorA, more specifically Timo, is a member of RAG, the Risk and Assurance Group.

I joined RAG back in June, 2019 after attending their conference in Toronto held at Telus Harbour. I wrote about that experience here.

RAG can be described as an association for telco professionals involved in all aspects of Revenue Assurance; fraud management, enterprise risk management, law enforcement liaison, credit risk, market assurance, capex analysis and security. Actually, association sounds too stuffy, a club is a better description. A club of like minded telecom fraud and risk managers wanting to get better and improve.

What makes it a club is the spirit of openness. The way to solve many of the issues in fraud and risk in the telecom industry is to work together. At RAG, people are encouraged to be open, to ask questions, provide answers and share, to share experiences and information and practices.

I have met many great people in the industry from all over the world through RAG. They have been kind enough to share their knowledge openly with me. You can find some of this online at the RAG website , where you will also find episodes of RAGTV and even online training courses under RAG learning. The conferences, such as the one I attended in Toronto, have been held around the world; London, Nairobi, Bahrain, Bonn, Johannesburg, Delhi and more. They are a great way to meet people face-to-face, network and interact directly.

With the global COVID-19 pandemic raging, the next scheduled conference on May 13-14, 2020 will be held online. Although the start times are pretty early for the Eastern Time Zone (2:30 AM EEEK) I still plan on getting up and watching some of the sessions live.

So know you know why many of my social media posts on Twitter and LinkedIn feature RAG. I am proud to be a member, and happy that they agreed to let me display the logo on my website. Membership in RAG really helps me stay on top of what is happening in the world of fraud and risk management so I can better serve you, my customers. Together, we can all help the telecom industry mitigate the hackers, cheats and criminals out there.

2019 Canadian ISP Summit – Day 4

Day 4 ? But the conference only ran from Nov 4 to 6 ? How could there be a Day 4 ?

Well when you are self-employed like I am it takes a full day AFTER the conference just to try to get caught up. There is the large backlog in the email inbox, phone calls to return, meetings to attend.

There is the followup from all the social media posts. I made the commitment to blog each day of the Summit, and really appreciate that you readers took the time to follow along on my website and left great comments on my Facebook, LinkedIn and Twitter feeds.

Finally, there is the followup from the pile of business cards that I came home with. I will connect with you all on LinkedIn and Twitter, and send you some details on AurorA and Amitel to remind you that when you need something “International”, contact me, “Your Friend in Telecom”.

Looking forward to next year’s Canadian ISP Summit, Nov 2 to 4, 2020, the 10th anniversary edition.

Amitel website is now secured

HTTPS

On Aug 1 , Amitel converted it’s website to HTTPS, a secure form of browsing using encryption. You can see this by the little lock icon in the search bar of whichever browser you are using to read this blog post.

Even though we do not collect any sensitive information such as credit cards, we were prompted to make the change by a recent policy change from Google and its Chrome browser to explicitly label any website that had not changed over to HTTPS as “not secure” and downgrade it in SEO rankings.

So we made the switch. You should not notice any other differences but if you do, please comment below or drop us a line.

Upcoming posts

Our recent satellite posts that culminated in the latest launch of the Iridium NEXT satellites on July 25 have been well received. We are working on a few other series that we plan on bringing out over the next few weeks. These include;

– a series on posts on Wide-Area Networking (WAN) and contrasting MPLS and SD-WAN
– a series on OTT calling apps such as WhatsApp and Skype and how telcos can counter them
– more book reviews including Taleb’s “Skin in the Game”
– view from Canada’s North ; we’re travelling to Yellowknife and I’ll report on telecom from there
– more updates on the fight against telecom fraud

If there are any other topics that pertain to wholesale international telecom, or telecom in general that you would like to see me cover, then please comment below, or use the contact form or drop me an email or a tweet.

Enjoy the summer weather, and keep an eye on your network !

AurorA Newsletter is Launching !

AurorA and Amitel are pleased to announce that our inaugural newsletter will launch next week.
The newsletter will be sent out twice a month, around the 8th and 23rd to avoid overloading your inbox during month-end or the beginning of the month.

This project has been in the works since the beginning of the year. We have tried to be more diligent on our blog to regularly post weekly with information and tips on topics that are of interest to you. The posts are about international telecommunications, especially from a wholesale or carrier perspective.

Also, on our social media channels like LinkedIn and Facebook we have shared articles and news from other sources that are particularly relevant to sending traffic overseas.

The newsletter will compile four or five of the best posts from the previous two weeks and send them to you in a format you can digest easier when you have the time to do so. On occasion a bonus post may appear that isn’t on our blog or social media, just as a special thank you for subscribing.

The newsletter will be emailed to those who have explicitly subscribed to our list on the MailChimp email automation platform. We have recently adopted MailChimp for our notifications for weekly rate updates and for invoice and CDR being posted to Dropbox. (Sidenote; where were these tools when I first started in business 24 years ago ?)

The sign-up form is on our website, www.amitel.com, on the right hand side footer. It will also appear as a pop-up, once, when you visit our site. Or you can sign up directly at this link here.

Signup form

If you have any comments or questions, we would love to hear them. Also, if there are any topics you would like to see covered, please send them along and we will try to oblige.