Category: Mobile

  • MVNO – Provide Exceptional Customer Experience

    MVNO – Provide Exceptional Customer Experience

    In early January this year, Toronto-based Data On Tap received CRTC approval for its carrier brand “dotmobile” to become Canada’s first full Mobile Virtual Network Operator (MVNO). From their press release on Jan 8 dotmobile notes the following “Generally speaking, a Full MVNO operates essentially the same technology as a mobile network operator, but without…

  • RAG London Online 2020: Day 2

    RAG London Online 2020: Day 2

    Today was the second and final day of the Risk and Assurance Group (RAG) London conference. Due to the ongoing global pandemic it was turned into a virtual online conference. The sessions began at 7:30 AM London time (2:30 AM in Waterloo) but I listened to the whole event from start to finish for the…

  • Cellphone Competition Coming ?

    Cellphone Competition Coming ?

    Last week the CRTC finished up two weeks of hearings as a Review of Mobile Wireless Services. The subject of the 9 days of hearings were whether to mandate (ie force) the current mobile network operators (ie Bell/Telus/Rogers, Big 3, Goliaths) to provide wholesale MVNO (Mobile Virtual Network Operator) access to their networks to smaller…

  • How Cell Towers Work

    How Cell Towers Work

    I found this on YouTube and thought it was worth sharing. It is by Michael Fisher aka “Mr. Mobile” “Come along as I scope out not one, but two cell sites: one hidden in the steeple of a church, the other perched high atop the tallest mountain in the Northeast. In the process we’ll learn…

  • Global Internet Phenomena

    Global Internet Phenomena

    It seems that each year that I went to the Canadian Telecom Summit, one of the highlights was Dave Caputo, the former CEO of Sandvine, giving a presentation with pearls of wisdom from their Global Internet Phenomena Report. That annual report was also then quoted in many other presentations as the authoritative source for what…

  • Exploring Canada’s North

    Exploring Canada’s North

    I apologize for the lack of posts recently. Summer vacation and back to school and other events took my focus away from blogging. Now I am ready to dive back into it with renewed vim and vigour ! This year for our family vacation we decided to go North, really North. To the Spectacular Northwest…