Pakistan shuts down illegal routes

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Often here in Canada, when searching for options to call overseas we can be tempted by cheap calling rates that appear too good to be true. At Amitel, we use premium international termination services, high quality terminating with calling line ID at the far end.

The attached link, from the Express Tribune, is to a recent story on how the Pakistan authorities have shut down 26 illegal gateway exchanges that were bypassing the system. Some of our “cheap price” competitors will now find they cant reach Pakistan.

http://tribune.com.pk/story/675710/cyber-crime-fia-bust-26-illegal-gateway-exchanges-six-arrested/

I am Canadian – a response to Bell’s Open Letter

August finds me hard at work updating Amitel’s rates. We will be lowering many of our rates, especially to mobiles overseas.

I have not found the time to write my usual Tuesday blogpost, so in the interim, please enjoy this article from the Cantech newsletter. The advertising campaign on the radio, TV and in the newspapers from Big Telecom has been quite loud, but also full of much misleading information. This article challenges some of the info.

http://www.cantechletter.com/2013/08/i-am-canadian-a-reply-to-bells-open-letter0806/

Bundling – Who Benefits ?

We hear a lot of ads on the radio and TV about the benefits to you of bundling your phone, TV and Internet service (and sometimes even your cell phone) with one company. Of course Rogers and Bell tout all the advantages to you of their generous offers; the savings, the convenience, only one invoice a month. But is bundling really such a good deal ?

For the carrier it certainly is. They get to lock you in via a contract for years of steady revenue. They get to sell you more services than if you were to pick and choose the best services for you from whoever provided them. Also, bundling locks up the marketplace and deters entry by new competitors, keeping the established companies safe from competition.

From a customer’s standpoint, bundling your service needs means you may not be able to get the best service for what your individual needs are. A better fit for your Internet access may be from an independent ISP, especially when you find that your bundle provider has hard data caps that discourage you from watching Netflix. Or their throttling practices make gaming over the net frustrating for your teenagers.

You may find that the quality of one of the services in the bundle is not to your satisfaction. Or there isn’t the selection of channels that you prefer. Some services that are important to you, maybe international calling aren’t even included in the bundle and you are forced to pay higher additional rates above your bundle.

So buyer beware. Be an informed consumer and do your research. Sometimes the hidden costs of convenient discounts are more than we expect.

Canadian Telecom Summit

From June 3 to 5 I was lucky to attend the twelfth annual Canadian Telecom Summit in Toronto . Organized by Mark Goldberg and Michael Sone, the CTS brings together the prime movers of our industry for some thought provoking presentations. This year also saw some major announcements from the CRTC and also the Canadian government.

The CRTC issued a new Code of Conduct for the wireless industry to try to reign in some of the worst anti-consumer practices in the industry. Then the Industry Minister, Christian Paradis, sent a clear message to the industry by blocking the Telus proposed purchase of Mobilicity. The direction of the government and the regulator is clearly being signaled as “pro-consumer” which I applaud and support.

I am lucky to have been in the telecom industry for over 30 years and have witnessed incredible growth and advancements in that time period. When the Canadian market deregulated in the early 1990’s I was an executive at ACC. CRTC Decision 92-12 in 1992 opened the door to true long distance competition in Canada and many new entrants such as CallNet, fonorola, STN and ACC fought hard for consumers against the established incumbent telcos.

Fast forward to 2013… all those early long distance competitors are gone, bought by the telcos… our new wireless entrants are all in danger of being bought by the telcos. The Canadian telecom market is controlled by three companies Bell, Telus and Rogers. Some things have changed, some things have not.

Here at Amitel, we support the “pro-consumer” approach, and we strive to earn your business every day. We are proud to compete fairly in the market, using our premium quality as our competitive advantage. We don’t believe in long term contracts, or bundling, or unfair consumer practices.

We look forward to serving you, and being a vibrant part of the Canadian competitive telecom landscape and seeing what the next 30 years will bring.